TABLE OF CONTENTS


Pre-Selling Settings to Check


If you are new to Baby Bunting it is highly recommended that you read this article fully. 


Products and Listings

  • The Baby Bunting Marketplace Onboarding Team will check for Product Identifiers (UPC's, Barcodes, EAN) as part of the product approval process and unless you have your own made Brand they will ask for UPC's.   We recommend checking the Marketplace documentation..  Also consider this Baby Bunting article about Product Attributes.
  • If you have existing listings we recommend asking your Baby Bunting account manager what they advise.  Omnivore will push up your new listings, so managing existing marketplace listings to avoid duplicates is advised.  This reading on existing listings is helpful.
  • The Baby Bunting Marketplace approve all listings that we push up to their marketplace.  Please speak with your onboarding specialist about this process.  They have product compliance rules that sellers must meet in order for products to be approved for listing.  This approval happens initially and on-going as you also add new products to your Baby Bunting listing range.


Choose which products to list

  • You will need to select a Baby Bunting category for each product you want to list on Baby Bunting.  See Category Mapping for more instructions.
  • If there are products you don't want to list on Baby Bunting, you can either Block them or simply not choose a category for them to list on. You can block a single product or exclude products by brand or keyword.
  • Restrictions and some policies prevent some product types from selling on Baby Bunting. Please be aware of any Banned and Restricted items, we recommend asking your Marketplace Contact to clarify.  


Pricing

  • If you want to change the price of products you can create a promotion to increase or decrease the price of all products or a group of products.
  • If you're an international seller, you can also create custom exchange rates - go to 'Settings - Currencies' if you don't want to use the daily default rate which fluctuates.



Stock Buffer

  • You can set up a stock buffer under 'Settings - Administration - Product Import' if you carry low levels of stock and want to reduce the chance of overselling.  You can also set a Stock Buffer by marketplace.



Shipping & Shipment Tracking

  • There are many options available for Baby Bunting Shipping, such as free shipping, Multiple shipping options per product, weight based shipping based on product groups in Omnivore, Free shipping over a certain $ threshold.
  • Please review the following articles to better understand the options available to you:
  1. Shipping overview
  2. Free shipping
  3. Weight based shipping
  • At a minimum you need one shipping method to go live on Baby Bunting.
  • Shipment Tracking is mandatory for Baby Bunting,  Tracking information is added into the order in your eCommerce Store, Omnivore then updates Baby Bunting.  Sellers get paid when orders are set to Shipped with correct Tracking Data.  Late shipment can affect performance ratings on Baby Bunting.  Please check their documentation on this.



Size Chart

  • If you are selling products which require a size chart, you can add an image of the Size Chart to all listings or a group of products
  • Create the Product Group (go to 'Products - Product Groups' in Omnivore) then go to ‘Products – Product Actions’ and click ‘Create size chart image’. 
  • Complete the required information. You will need the image in JPG format and hosted on a URL that is publicly accessible.
  • More relevant Baby Bunting information pertaining to size charts can be found here.


Image Size Compliance


Important regarding orders

  • Baby Bunting does not give out the customers email address. If the customer email address is a required field in your ecommerce system, please go to 'Settings - Baby Bunting - General' and enter ${order_id}@<yourdomainname> in the field 'Default Order Email'. See this FAQ for more details on how to set this up in Omnivore.


Testing

  • Omnivore strongly recommends testing the set up before launching your live store.
  • Firstly test your ecommerce connection:  Navigate to SETTINGS / FEEDS / GENERAL in the left hand menu.  Select the TEST CONNECTION button (about half way down the page).  If successful this will show "connection successful"
  • Secondly test your order flow:  Navigate to a product page and scroll down to the marketplace product details.  You should see a a yellow SEND TEST button.  Select this and it will send a test order to your ecommerce system. Fulfil the order as normal  (there is no money attached to the order).  If successful, then process a refund from your eCommerce system as per normal. This means you can then mark the order as REFUNDED ONLINE in Omnivore.


Summary before you click Start Selling

In Omnivore the Baby Bunting Marketplace Tab will say "Setup' in yellow until you click the Start Selling button. Once you do click Start Selling the integration will then be Active.  These steps must be completed in Omnivore before Start Selling can be clicked.

  1. Check you Baby Bunting Account is correctly setup, this may mean contacting your Account Manager.
  2. Map your products to Baby Bunting Categories.
  3. Check your Shipping setup is complete within Omnivore and in Baby Bunting.
  4. Exclude any products you don't want to list.
  5. Check the Omnivore Dashboard under Listing Errors for products that won't list due to errors
  6. Check the Omnivore Dashboard for general alert warnings.
  7. If you have existing listings on Baby Bunting make sure you have handled them accordingly.
  8. Check the listing compliance documentation attached for Baby Bunting.


Articles for Setup


Category Mapping

Shipping Setup

Excluding or blocking products

Connect Omnivore to Baby Bunting

Add A Size Chart 

Baby Bunting Compliance

Overview of Omnivore Settings

In Omnivore please navigate to the Settings - Baby Bunting - General page.  Here are some commonly needed settings required for setup:


To apply change made on this page be sure to scroll down and click Update.

  1. Connect to Baby Bunting - authorise to connect Omnivore to your Baby Bunting Account. 
  2. Setup your Default Order Email.  This is required as Baby Bunting do not release the buyers email address.  More info can be found here.
  3. Product Description Template - follow this FAQ to setup your customised product description, click here.
  4. Excluding specific products from listing - you can block and exclude products based on brand, title keyword, your own store categories.
  5. Orders - if you have existing orders on Baby Bunting and you don't want them imported use the do 'not import order before this date field' to stop us from importing your previous orders.
  6. Pausing your integration - you can pause just the Baby Bunting Integration, simply click the 'pause' button and then Update.


The Omnivore Settings, Functions and Features can all be accessed using the left hand menu navigation.  Over time you will get used to accessing these menus to make full use of the many features and functions of the Omnivore App. Here is an summary:


Settings, Marketplace Name (eg Baby Bunting), General:  the settings on this page are specific to Baby Bunting - you can also 'pause' the Baby Bunting integration on this page.  If you change anything on this page an Upload to Baby Bunting will be required.

Settings, eCommerce Platform Name (eg Shopify), General:  the settings on this page affect the import feed from your eCommerce Store.  Changes on this page will affect Baby Bunting and other marketplaces if you have them. If you change anything on this page an Import from your eCommerce Store (eg Shopify) will be required. 

Settings, Administration: this section relates to how we manage feeds, updates, orders and generic functions relating to the integration.  Changes made in this section are specific to the overall Omnivore account and they will affect the Baby Bunting  integration and other marketplaces.

Settings, Account Summary:  this section is where you can view your invoices, general account summary, your contact information and also notification information.  Any changes made in this section won't need an upload to the marketplace but you will need to click the update button on the page.


The screen capture below shows the left hand menu options which also include how to access:

Products, Orders, Promotions, All Settings, and Support Articles. It also displays second tier settings in the Administration Menu.



After you have read this FAQ you may be ready to check out the Features and Functions Guide Page


If you would like to contact our Support Team please click here.

If you would like to contact Baby Bunting Marketplace please click here.