TABLE OF CONTENTS
- Sellers With Existing Listings
- Connect Omnivore to Kogan via Seller ID and Token
- Choose which products to list
- Pricing
- Shipping
- Stock Buffer
- Customer email address
- Before you click Start Selling in Omnivore
- After you click Start Selling in Omnivore
- Setup Guide for Kogan NZ
- There are some additional step to consider for the Kogan NZ Setup.
- Articles for Setup
Sellers With Existing Listings
If you are already selling on Kogan and have existing listings, please review the guidelines for existing sellers before beginning any setup work. Additional steps may be required to ensure Omnivore links to your current listings correctly.
Connect Omnivore to Kogan via Seller ID and Token
Omnivore requires your Kogan Seller ID and Seller Token to establish a connection.
- If you do not yet have a seller account, you can apply at: https://www.kogan.com/au/kogan-marketplace/
- Once your account is created, your Kogan Onboarding Manager will provide your Seller ID and Seller Token.
- You can add these details in the Omnivore Setup Wizard when you first enable the Kogan marketplace, or later under:
Settings → Kogan → General
After adding your credentials, click Update Settings.
Choose which products to list
To list products on Kogan, assign each item a Kogan category. See the Category Mapping guide for instructions.
If there are products you do not want to list, you can:
- block them individually, or
- exclude them by brand or keyword, or
- leave their Kogan category unassigned.
Pricing
If you need to adjust pricing for either individual products or groups of products, you can use Omnivore promotions to increase or decrease prices.
Shipping
A default shipping option must be set up in Omnivore under:
Settings → Kogan → Shipping
For more advanced shipping needs—such as different charges by region or product type—your Kogan Onboarding Manager can create a custom Shipping Table for you.
You may also create Product Groups in Omnivore to assign different products to different shipping rules. For example, you could group products over 3kg and apply a separate shipping charge.
Stock Buffer
If you carry low inventory and want to prevent overselling, you can set a stock buffer under:
Settings → Administration → Product Import
Customer email address
Kogan does not provide customer email addresses. If your ecommerce platform requires this field, in Omnivore go to:
Settings → Kogan → General → Default Order Email
Enter:${order_id}@<yourdomainnamec.com>
or${order_id}@kogan.com.au
If you cannot see this option, contact Support and we can enable it for you.
Before you click Start Selling in Omnivore
The Kogan Marketplace tab will display “Setup” in yellow until all required steps are complete. Confirm the following before clicking Start Selling:
- Your Kogan Seller Account is fully set up
- All products are mapped to Kogan categories
- Shipping templates are configured and complete
- Unwanted products are excluded
- There are no listing errors in the Omnivore Dashboard
- A date is entered in “Do not import orders before this date”
- There are no unresolved general alerts
- You understand all applicable Kogan fees
If unsure, the Support Team can review your setup.
After you click Start Selling in Omnivore
Once you click Start Selling, Omnivore will exit setup mode and begin sending your product data to Kogan.
Inform your Kogan Onboarding Manager that your store is now live.
Kogan will perform an initial quality check on your listings.
Until this check is completed, your products will display on Kogan as “Sold Out.”
Setup Guide for Kogan NZ
There are some additional step to consider for the Kogan NZ Setup.
Articles for Setup
Apply a promotion to change the list price
After you have read this FAQ, you may be ready to check out the Features and Functions Guide Page
If you would like to contact our Support Team please click here.
If you would like to contact Kogan Marketplace please click here.