TABLE OF CONTENTS


Overview

Kogan operates a Kogan NZ marketplace, allowing you to sell to New Zealand customers via: 


Kogan NZ is a simplified version of the standard Kogan marketplace in Omnivore. Because of this, some Omnivore features are not supported and there are limitations you should be aware of. 


Important Behaviour to Understand

  • Omnivore uses your Kogan AU product data for Kogan NZ listings (titles, descriptions and images).

  • The same product title used on Kogan AU will be used on Kogan NZ.

  • Blocking images or excluding products on Kogan AU will also apply to Kogan NZ.


Setup Checklist

Follow the steps below to enable and configure Kogan NZ correctly.


1. Enable Kogan NZ

  • Kogan must first enable Kogan NZ on your Kogan seller account.

  • In Omnivore, go to Settings → Kogan → General.

  • In the Kogan NZ section, tick Enable Kogan NZ.

    • If you only want to sell on Kogan NZ, untick Kogan AU.



2. GST Handling (Non-NZ Sellers)

  • If you are not New Zealand–based, tick the option to add an extra address line to all Kogan NZ orders.

  • This ensures orders are clearly identified as GST paid on arrival in NZ.

  • NZ-based sellers do not need to enable this option.



3. Choosing Which Products List on Kogan NZ

  • By default, products priced under NZD $1,000 on Kogan AU will also list on Kogan NZ.

  • To list products over NZD $1,000, enable the option under:
    Settings → Kogan → General → Kogan NZ

For these products, you are responsible for remitting GST to the NZ Government.


4. Excluding Products from Kogan NZ

  • The only way to exclude products from Kogan NZ is via shipping policies.

  • If a product does not have a valid Kogan NZ shipping policy, it will not list on Kogan NZ.

  • Standard Omnivore product blocking does not work independently for Kogan NZ.

    • Blocking a product on Kogan AU will also block it on Kogan NZ.


Pricing, Tax And Currency Settings

  • Currency Conversion

    • If your store currency is not NZD, Omnivore converts prices to NZD using the daily exchange rate.

    • You can override this by setting a custom currency rate under Settings → Currencies (AUD → NZD).

  • GST Rules

    • Products under NZD $1,000 (ex GST):

      • Kogan adds 15% GST

      • Kogan collects and remits GST on your behalf

    • Products over NZD $1,000 (ex GST):

      • Omnivore adds 15% GST

      • You must remit GST to the NZ Government

    • If your store currency is NZD, Omnivore will display prices in both NZD and AUD. The same GST rules apply. Some retailers choose to use a 1:1 custom exchange rate.





Pricing Conversion Example (Under NZD $1,000)

Product price: AUD $19.95


Exchange rate: 1.103


  1. Remove AU GST:
    19.95 ÷ 1.1 = 18.136

  2. Convert to NZD:
    18.136 × 1.103 = 20.004

  3. Add NZ GST (15%):
    20.004 × 1.15 = $23.00 NZD


Final Kogan NZ price: $23.00 NZD


Tax Calculation On Orders

Tax is calculated based on the order destination, not the marketplace:

  • Kogan AU orders: 10% GST

  • Kogan NZ orders: 15% GST


Promotions and Price Conversions (Important)

Kogan NZ pricing involves multiple currency and tax conversions, which can make promotional prices look unexpected.

The calculation is correct, even if the final price differs from what you initially expect.


Because AU GST (10%) and NZ GST (15%) differ, prices will never match exactly, even with a 1:1 exchange rate.


Assumptions

  • Product price: $18.99 NZD (incl. 15% NZ GST)

  • AUD ↔ NZD conversion rate: 1.0

  • AU GST: 10%

  • NZ GST: 15%

  • Promotion applied in AUD: $6.99 off

Step 1: Remove NZ GST to get the NZ ex-tax price

  • $18.99 ÷ 1.15 = $16.51 NZD (ex GST)

Step 2: Convert NZ ex-tax price to AUD

  • $16.51 NZD → $16.51 AUD (ex GST)
    (1.0 conversion rate)

Step 3: Add AU GST 10%

  • $16.51 × 1.10 = $18.16 AUD (incl. GST)

Step 4: Apply the promotion in AUD

  • $18.16 − $6.99 = $11.17 AUD (incl. GST)

Remove AU GST:

  • $11.17 ÷ 1.10 = $10.15 AUD (ex GST)

Step 5: Convert the promotional price back to NZD

  • $10.15 AUD → $10.15 NZD (ex GST)
    (1.0 conversion rate)

Step 6: Add NZ GST 15%

  • $10.15 × 1.15 = $11.67 NZD (final price)


Shipping on Kogan NZ

You must configure shipping policies for Kogan NZ. 

  • Products assigned to a Kogan NZ product group and covered by an NZ shipping policy will be listed on Kogan NZ.

  • Products not included in a Kogan NZ product group will only list on Kogan AU, even if Kogan NZ is enabled.

  • Shipping policies act as the control mechanism for Kogan NZ listings — if a product does not have a valid NZ shipping policy, it will not list on Kogan NZ.


This approach allows you to selectively list products on Kogan NZ while continuing to list your full range on Kogan AU.


Choose the scenario that applies to your business.


Scenario 1: Selling Only on Kogan NZ

  • Ensure Kogan NZ is ticked and Kogan AU is unticked.

  • Go to Settings → Kogan → Shipping.

  • Add a default shipping policy:

    • Kogan Site: NZ

    • No product group required

    • Set shipping type, handling days and cost



Scenario 2: Selling on Kogan AU and All Products on Kogan NZ 

  1. Go to Settings → Kogan → General and ensure both Kogan AU and Kogan NZ are enabled.

  2. Navigate to Settings → Kogan → Shipping.

  3. Click Add New Shipping Policies.

  4. In the new policy window:

    • Select NZ from the Kogan Site drop-down.

    • Complete all required shipping fields.

    • Save the policy.

  5. Click Add New Shipping Policies again.

    • This time, select AU from the Kogan Site drop-down.

    • Complete all required shipping fields.

  6. Important:
    The shipping policy name must be identical for both the NZ and AU entries.

  7. When set up correctly, you will have one default shipping policy with two site-specific entries:

    • One for Kogan AU

    • One for Kogan NZ

  8. The example screenshot below also shows a shipping policy linked to an NZ Heavy Product Group.
    If you want specific products (such as heavy items) to use a different shipping policy, that policy must also have matching AU and NZ entries with the same policy name.


Scenario 3: Listing on Kogan AU, with only some products listed on Kogan NZ

  1. Go to Settings → Kogan → General and ensure both Kogan AU and Kogan NZ are enabled.

  2. Create a Product Group named Kogan NZ.

    • Add only the products you want listed on Kogan NZ to this group.

    • Refer to the product group setup instructions if needed.

  3. Navigate to Settings → Kogan → Shipping.

  4. Click Add New Shipping Policies.

  5. In the new policy window:

    • Select NZ from the Kogan Site drop-down.

    • Assign the Kogan NZ product group you created.

    • Complete all required shipping fields.

    • Save the policy.

  6. For this scenario, you only need NZ shipping policies linked to your product groups.

    • No AU shipping policy is required for these grouped products.

  7. When configured correctly, only products in the Kogan NZ product group will be listed on Kogan NZ.

Refer to the screenshot below for a visual guide to this setup.