Table of Contents


  • Category Mapping is assigning a marketplace category to your products so that they are listed in the correct category on that marketplace. 
  • For example, if you sell a pair of womens jeans you would assign them to the category ‘Womens Jeans’ category under Womens Clothing, Clothing Shoes Accessories on eBay.
  • Assigning a category to a product enables that product to be listed on the marketplace - if your product doesn't have a marketplace category, it won't list.

Category Mapping Page

  1. Choose whether you want to assign a marketplace category at the Retailer Category level or the product level
  2. This is a list of your Retailer Categories imported from your ecommerce store
  3. Suggested Categories - these are recommendations/suggestions and if not appropriate you don't have to use them
  4. Choose Category - click this button if you want to choose a category from the Marketplace Category tree 
  5. Ignore Toggle - toggle to green (on) if you want to ignore a Retailer Category for the purposes of Assigning Categories

General Guidelines

  • You only need to assign categories to your products ONCE, you don't need to do it again unless you want to change the category 
  • You should ONLY choose ONE marketplace category for a product
  • If you have blocked products from a marketplace they are not included in the list of products that require a category. If you unblock the products, then they will then require a category if you want them listed on a marketplaces

Options for assigning a category to products

  1. Assign a marketplace category to all products in a retailer category
    1. This is the quickest option if your retailer categories are well aligned to the marketplace category. For example if your retailer category from your ecommerce store is Food Processors you can assign the eBay category 'Food Processors' so that ALL products from your retailer category are listed there.
    2. This DOES NOT WORK if your retailer categories are NOT well aligned to the marketplace category. For example, if the retailer category is 'blenders' and contains a variety of products including food processors, stick blenders, handheld blenders then there is not a corresponding category on eBay that matches it. You should then assign categories to individual products.
    3. Create mapping rules - when you add new products to a category in your ecommerce store and a marketplace category has been assigned in our system we will import the new product and assign the category automatically so that the new product lists on the Marketplace.
  2. Assign a marketplace category to a product(s)
    1. If your retailer categories do not match marketplace categories then you will need to assign categories to individual products.

Order of mapping rules

  • The mapping rules are applied in the order: most specific to least specific, ie first Single Product mapping, if any, then Category mapping (to your website categories), if any. 
  • If a product belongs to more than one website category, and the categories have mapping rules, the mapping rule for the website category with the smallest number of products will be used, we consider this one to be the most specific website category.
  • If a category is marked as "Ignored", it is not considered for the purpose of mapping.

Best Practise

  • Ignore all your 'promotional' categories so that products are sitting in the best category 
  • Start by assigning Categories at the 'Retailer Category' level as this is an easy way to do it in bulk.
  • Any products that can't be assigned at the 'Retailer Category' level you will need to assign individually
  • If you’re not sure which category to assign to your products, do a search for the product or similar products on the Marketplace and see which categories come up