Omnivore Support

TABLE OF CONTENTS Orders in Omnivore Additional Reading Orders in Omnivore We import fully paid orders from your Marketplace Store into Omniv...

Quarantined orders are orders that at the time of importing, have not had payment confirmed. There a three main reasons for this: Payment has not been...

All orders from marketplaces will be sent back to your ecommerce store in the currency that your ecommerce store is set up, For example, if your store i...

Sometimes we import an order from the marketplace and when we attempt to push that order to your eCommerce Store we are not able to because the marketplace ...

A key requirement is to keep the personally identifiable information (PII) of your customers as secure as possible.  To this end, we will by defaul...

Overview. Sometimes we import an order from the marketplace and when we attempt to push that order to your eCommerce Store we are not able to because the ...

Each marketplace has different requirements for order tracking and shipment notifications This table details the requirements and recommendations. Mark...

Read this article if you have an order in Omnivore that says Retailer Notified Failure.  Or if an order has not arrived into your eCommerce Store. TA...