TABLE OF CONTENTS



Overview of settings

In Omnivore navigate to the Settings, TheMarket, General & Shipping.  Here are some commonly used settings required for setup:


Note: to apply changes made on this page be sure to scroll down and click 'Update'.


  1. Omnivore to TheMarket  Connection - here you can add your Merchant ID that you get from TheMarket when you setup your seller account, more information can be found here.
  2. Product Description Template - you can set and customise your product description, for more detail click here.
  3. Exclude Products - you can exclude products so they don't list based on brand, title keywords and your own store categories.
  4. Importing Orders - if you have existing orders on TheMarket and you don't want them imported use the 'do not import order before this date' field to stop us from importing your orders.



Check TheMarket Settings

Connect Omnivore to TheMarket via the Merchant ID


  • Omnivore needs a Merchant ID from TheMarket to enable connection. TheMarket will provide this to you when your TheMarket selling account is set up.


Choose which products to list


  • You will need to select a TheMarket category for each product you want to list on TheMarket. See Category Mapping for more instructions
  • If there are products you don't want to list on TheMarket, you can either Block them or simply not choose a TheMarket category for them to list on. You can block a single product or exclude products by brand or keyword.



Pricing


  • If you want to change the price of products you can create a promotion to change the price of all products or a group of products.
  • TheMarket is a New Zealand Dollar based marketplace, If you're a seller based outside of New Zealand, you can also create custom exchange rates - go to 'Settings - Currencies' if you don't want to use the daily default rate which fluctuates.



Shipping


  • You will need to set up shipping charges via TheMarket. 
  • There are two options, Standard and Bulky. All shipping defaults to Standard.



Stock Buffer


  • You can set up a stock buffer under 'Settings - Administration - Product Import' if you carry low levels of stock and want to reduce the chance of overselling.



Important


  • TheMarket does not give out the customers email address. If the customer email address is a required field in your ecommerce system, please go to 'Settings - TheMarket - General' and enter ${order_id}@<yourdomainname> in the field 'Default Order Email'.



Start Selling


  • When you're ready to push products up to TheMarket, click the 'Start Selling' link in the Dashboard.



TheMarket Support Portal


  • The link below will direct you to TheMarket Merchant Wiki site that has helpful information about listing and selling on TheMarket.


https://themarketmerchantsupport.zendesk.com/hc/en-nz



Before you click Start Selling in Omnivore

In Omnivore the TheMarket  Marketplace Tab will say "Setup' in yellow until Start Selling is clicked. These steps must be completed in Omnivore before Start Selling can be clicked.


  1. Check your TheMarket Account is correctly setup.
  2. Map your product to TheMarket Categories
  3. Check your Shipping Templates are setup and complete
  4. Exclude any products you don't want to list.
  5. Check the Omnivore Dashboard under Listing Errors for products that won't list due to errors.
  6. Check you have put a date in the 'do not import orders before this date' field.
  7. Check TheMarket for any relevant listing fees.



Articles for Setup

TheMarket Account Setup & Merchant ID

Product Category Mapping

Shipping Setup

Block and Exclude Products

Apply promotions to change the list price 




Overview of other settings

The Omnivore Settings, Functions and Features can all be accessed using the left hand menu navigation.  Over time you will get used to accessing these menus to make full use of the many features and functions of the Omnivore App.


Here is an overview:


Settings, Marketplace Name (eg TheMarket), General:  the settings on this page are specific to TheMarket  - you can also the TheMarket integration on this page.  If you change anything on this page an Upload to TheMarket will be required.


Settings, eCommerce Platform Name (eg Shopify), General:  the settings on this page affect the import feed from your eCommerce Store.  Changes on this page will affect TheMarket and other marketplaces if you have them. If you change anything on this page an Import from your eCommerce Store (eg Shopify) will be required. 


Settings, Administration: this section relates to how we manage feeds, updates, orders and generic functions relating to the integration.  Changes made in this section are specific to the overall Omnivore account and they will affect the TheMarket  integration.


Settings, Account Summary:  this section is where you can view your invoices, general account summary, your contact information and also notification information.  Any changes made in this section won't need an update but you will need to click the update button on the page.


The screen capture below shows the left hand menu options which also include how to access:


Products, Orders, Promotions, All Settings, and Support Articles. It also displays second tier settings in the Administration Menu.





After you have read this FAQ you may be ready to check out the Features and Functions Guide Page



If you would like to contact our Support Team please click here.

If you would like to contact TheMarket Marketplace please click here.