TABLE OF CONTENTS


Overview of settings


In Omnivore navigate to Settings, My Deal, General & Shipping.  Here are some commonly used settings required for setup:


Note: to apply changes made on this page be sure to scroll down and click 'Update'.


  1. Omnivore to My Deal Connection - here you can add your credentials that include your Seller ID and Seller Token that you get from your MyDeal account manager when your account is set up.
  2. Product Description Template - you can set and customise your product description, for more detail click here.
  3. Exclude Products - you can exclude products so they don't list based on brand, title keywords and your own store categories.
  4. Importing Orders - if you have existing orders on MyDeal that you don't want imported use the 'Do not import order before this date' field to stop us from importing them.



Check My Deal Settings

Connect Omnivore to MyDeal 

  • You will need a Seller ID and Seller Token. MyDeal will provide this when your MyDeal selling account is set up 
  • To add the Seller ID and Seller Token to Omnivore go to 'Settings - MyDeal - General' and enter them at the top of the page, then scroll down and click 'Update'.


Choose which products to list

Images on My Deal


My Deal require that all products images including size chart images to be a minimum of 500px x 500px in dimension.  


Product Approvals

  • When you first start selling on MyDeal, all products are reviewed and approved before they are live and available for sale. 
  • After you've completed your Omnivore Set Up, there will be a 'Start Selling' link at the top of the Dashboard - click this to send your products to MyDeal.
  • Ask your Account Manager to review your products.  You can email them via am@mydeal.com.au.


Pricing

  • If you want to change the price of products you can create a promotion to increase or decrease the price of all products or a group of products.


Shipping & Delivery Times


At a minimum you must have one Default Shipping option. You can set this up in Omnivore under 'Settings - MyDeal - Shipping'. Other options include:

  • Standard and Express  
  • Shipping charged for every unit sold or ONE shipping charge for multiple items of the same unit
  • Location based shipping charges; there are 19 pre-defined zones by postcode across Australia e.g Sydney metro, NT Metro, NT Regional, ACT, etc  
  • Weight based shipping charges
  • Price based shipping charges
  • Rates Tables (setup by My Deal)
  • Delivery Times (Lead Time to Ship), also setup in My Deal


See the article Shipping Overview for more information.

NB: Your Account Manager at MyDeal will need to assist with setting up Rate Tables, Shipping zones and Delivery Times.  This is a direct link to the My Deal Shipping support section.


Stock Buffer

  • Set up a stock buffer under 'Settings - Administration - Product Import' if you carry low levels of stock and want to reduce the chance of overselling.



Before you click Start Selling in Omnivore

In Omnivore the MyDeal Marketplace Tab will say "Setup' in yellow until Start Selling is clicked. These steps must be completed in Omnivore before Start Selling can be clicked.

  1. Check your MyDeal Account is correctly set up.
  2. Map your product to MyDeal Categories
  3. Check your Shipping Templates are setup and complete
  4. Exclude any products you don't want to list.
  5. Check the Omnivore Dashboard under Listing Errors for products that won't list due to errors.
  6. Check you have put a date in the 'Do not import orders before this date' field.
  7. Check MyDeal for any relevant listing fees.


Articles for Setup


My Deal Account Setup

Product Category Mapping

Shipping Setup

Block and Exclude Products

Apply promotions to change the list price

My Deal Shipping Setup Link



Overview of other settings

The Omnivore Settings, Functions and Features can all be accessed using the left-hand menu navigation.  Over time you will get used to accessing these menus to make full use of the many features and functions of the Omnivore App.


Here is an overview:


Settings, Marketplace Name (eg MyDeal), General:  the settings on this page are specific to MyDeal - you can also the MyDeal integration on this page.  If you change anything on this page an Upload to MyDeal will be required.

Settings, eCommerce Platform Name (eg Shopify), General:  the settings on this page affect the import feed from your eCommerce Store.  Changes on this page will affect MyDeal and other marketplaces if you have them. If you change anything on this page an Import from your eCommerce Store (eg Shopify) will be required. 

Settings, Administration: this section relates to how we manage feeds, updates, orders and generic functions relating to the integration.  Changes made in this section are specific to the overall Omnivore account and they will affect the MyDeal integration.

Settings, Account Summary:  this section is where you can view your invoices, general account summary, your contact information, and also notification information.  Any changes made in this section won't need an update but you will need to click the update button on the page.


The screen capture below shows the left-hand menu options which also include how to access:

Products, Orders, Promotions, All Settings, and Support Articles. It also displays second-tier settings in the Administration Menu.



After you have read this FAQ you may be ready to check out the Features and Functions Guide Page


If you would like to contact our Support Team please click here.

If you would like to contact My Deal Marketplace please click here.