TABLE OF CONTENTS


Overview of settings


In Omnivore, go to Settings > Woolworths MarketPlus > General & Shipping to configure key settings. 


Reminder: After making any changes, scroll down and click 'Update' to apply them. 


  1. Connect Omnivore to your Marketplace Account – Add your Seller ID and Seller Token, provided by your account manager during setup.   In this section where you add the ID and token the heading will be the portal name, e.g. it will say MyDeal if you are selling on that market that is part of the Woolworths MarketPlus Group.
  2. Product Description Template – Customise your product descriptions. Click here for more details.
  3. Exclude Products – Prevent specific products from listing based on brand, title keywords, or store categories. 
  4. Importing Orders – If you want to exclude existing MyDeal orders, set a cutoff date in the 'Do not import orders before this date' field. 



Check Woolworths MarketPlus-My Deal Settings

Connect Omnivore to the Marketplace

  • You will need a Seller ID and Seller Token. The marketplace team will provide this when your selling account is set up 
  • To add the Seller ID and Seller Token to Omnivore go to Settings > Woolworths MarketPlace > General and enter them at the top of the page, then scroll down and click 'Update'.


Choose which products to list


Images on Woolworths MarketPlus-MyDeal

They require that all product images including size chart images be a minimum of 500px x 500px in dimension.  


Product Approvals

  • When you first start selling on the marketplace, all products are reviewed and approved before they are live and available for sale. 
  • After you've completed your Omnivore set up, there will be a 'Start Selling' link at the top of the Dashboard - click this to send your products to the marketplace.
  • Ask your Account Manager to review your products.  You can email them via am@mydeal.com.au.


Pricing

  • If you want to change the price of products you can create a promotion to increase or decrease the price of all products or a group of products.


Shipping & Delivery Times


At a minimum, you must have one Default Shipping option. You can set this up in Omnivore under Settings > Woolworths MarketPlus > Shipping. Your default shipping policy cannot use a product group.


Other options include:

  • Standard and Express  
  • Shipping charged for every unit sold or ONE shipping charge for multiple items of the same unit
  • Location based shipping charges; there are 19 pre-defined zones by postcode across Australia e.g Sydney Metro, NT Metro, NT Regional, ACT, etc  
  • Weight based shipping charges
  • Price based shipping charges
  • Rate Tables (set up by My Deal)
  • Delivery Times (Lead Time to Ship), also set up in the marketplace.


See the article Shipping Overview for more information.

NB: Your Account Manager at the marketplace will need to assist with setting up Rate Tables, Shipping zones and Delivery Times.  This is a direct link to the My Shipping support section.


Stock Buffer

  • Set up a stock buffer under Settings > Administration > Product Import if you carry low levels of stock and want to reduce the chance of overselling.



Before you click Start Selling in Omnivore

In Omnivore the Woolworths MarketPlus Marketplace Tab will say "Setup' in yellow until Start Selling is clicked. 


These steps must be completed in Omnivore before Start Selling can be clicked.

  1. Check your marketplace Account is correctly set up.
  2. If you are already selling on the marketplace advise your Account Manager that you are migrating to Omnivore. They will advise on the next steps to keep your existing listings live if possible.
  3. Map your product to Categories
  4. Check your Shipping Templates are set up and complete
  5. Exclude any products you don't want to list.
  6. Check the Omnivore Dashboard under Listing Errors for products that won't list due to errors.
  7. Check you have put a date in the 'Do not import orders before this date' field.
  8. Check MyDeal for any relevant listing fees.


Articles for Setup


My Deal Account Setup

Product Category Mapping

Shipping Setup

Block and Exclude Products

Apply promotions to change the list price

My Deal Shipping Setup Link



Overview of other settings

The Omnivore Settings, Functions and Features can all be accessed using the left-hand menu navigation.  Over time you will get used to accessing these menus to make full use of the many features and functions of the Omnivore App.


Here is an overview:


  • Settings, Marketplace Name (eg MyDeal), General:  the settings on this page are specific to MyDeal - you can also the MyDeal integration on this page.  If you change anything on this page an Upload to MyDeal will be required.
  • Settings, eCommerce Platform Name (eg Shopify), General:  the settings on this page affect the import feed from your eCommerce Store.  Changes on this page will affect MyDeal and other marketplaces if you have them. If you change anything on this page an Import from your eCommerce Store (eg Shopify) will be required. 
  • Settings, Administration: this section relates to how we manage feeds, updates, orders and generic functions relating to the integration.  Changes made in this section are specific to the overall Omnivore account and they will affect the MyDeal integration.
  • Settings, Account Summary:  this section is where you can view your invoices, general account summary, your contact information, and also notification information.  Any changes made in this section won't need an update but you will need to click the update button on the page.


The screen capture below shows the left-hand menu options which also include how to access:

Products, Orders, Promotions, All Settings, and Support Articles. It also displays second-tier settings in the Administration Menu.





After you have read this FAQ you may be ready to check out the Features and Functions Guide Page


If you would like to contact our Support Team please click here.

If you would like to contact the Marketplace please click here.