Orders

How do I refund a customer after purchase?
If a customer requires a refund, you will need to manage this via Kogan. The process is outlined in this FAQ: How to issue a refund If you cancel an...
Tue, 10 Nov, 2020 at 11:43 AM
Carrier codes to mark orders as shipped in Kogan
Overview When marking an order as Shipped a carrier code must be provided to Kogan in the format that they require.  For example, if you are using Austr...
Wed, 24 Feb, 2021 at 3:45 PM