Shipping & Key Settings
Shipping is generally set up within Catch and will be discussed with you by your Catch account manager. See also Shipping Grid Configuration in the Catch su...
Mon, 25 Feb, 2019 at 2:15 PM
If a customer requires a refund, you will need to manage this via Catch. The process is outlined in this FAQ: How to issue a refund If you cancel an...
Wed, 8 Jul, 2020 at 12:09 PM
It is the policy of the Catch Marketplace NOT to provide sellers with email address of the the buyers when an order/sale is made. If your ecommerce st...
Wed, 6 Jun, 2018 at 3:10 PM
Using the weights of the products from your ecommerce platform you can offer different shipping charges for products based on their weight. To set up we...
Wed, 8 Jul, 2020 at 12:11 PM
Free shipping threshold Free shipping over a certain cart value, for example, spend $100 and get free shipping - this is set up in Catch. Login to Cat...
Mon, 10 Sep, 2018 at 4:14 PM
Lead time to ship is the number of days that it takes from receiving an order to sending it. As per Catch policies, this should be either 1 or 2 days and th...
Wed, 8 Jul, 2020 at 12:23 PM