Help & FAQs
What are you looking for ?
Enter your search term here...
New support ticket
Check ticket status
Selling on Catch Marketplace
How to get set up
How to set up Catch Marketplace in Omnivore
Set up for Retailers with existing listings on Catch
Catch Set up checklist
Catch Marketplace Update - June 2020
Creating and Managing Listings
Approving Products - Catch Marketplace - Update July 2021
Listing Approvals for Catch via Omnivore
Listing products with Variations on Catch
Catch Marketplace Refurbished Product Policy
Common Catch Listing Errors and how to resolve them.
View all 17
Shipping & Key Settings
Shipping Overview of Catch marketplace
Catch Marketplace | Shipping Grid | Action Required
Customer email address on orders from Catch
Weight Based Shipping
View all 8
Order status: Assembling
Customer email address on Catch orders
Refunding Catch orders when using Omnivore.