This FAQ shows you how to set up weight based shipping in Catch marketplace and how shipping charges can be adjusted for different product weights. 

About weight based shipping

Using the weights of the products from your ecommerce platform you can offer different shipping charges for products based on their weight.

How to set up weight based shipping-overview

Step 1: Make sure your products have weights in your ecommerce platform.

Step 2: Create a product group in Omnivore. A product group is a group of products based on a criteria, in this case the criteria is weight. 

Step 3: Create a shipping policy (also known as a shipping class on Catch) in Omnivore

Step 4: Add how much you want to charge for the shipping policy in Catch Marketplace settings.

Step 5: Update your product listings on Catch

Setting up weight based shipping step by step-detail

Step 1: Product Weights

  • Each product must have a weight in your ecommerce platform and it is usually added in kilograms. To check that Omnivore has imported your weights, go to Products - On Catch. In the table of products there is a column called 'Weight'
  • Magento users: In Omnivore, go to 'Settings - Feeds - General'. Scroll down and click the 'Map Fields' button. Ensure that the Magento weight field is showing in the Omnivore weight field.

Step 2: Create Product Groups in Omnivore

  • Go to Products - Product Groups. Click 'Add a product group'
  • Add a name and use the criteria Min and Max weight. In this example, we are putting all products that weigh between 0 and 5kg into a product group.
  • Click 'Create Product Group'
  • To check if a product has been assigned to a product group, go to 'Products - On Catch'. Find the product and click through to the page that provides the full product details. Scroll down to the box 'Catch Product View' and you will see a list of Product Groups that the product is assigned to.

Step 3: Create the shipping policy

  • Go to Settings - Catch - Shipping then click 'Add new shipping policy'
  • In the 'Shipping Policy Name' drop down, select the shipping class in Catch that you want these products to use for example for products that weight less than 5kg, you could use the 'Small - Light Weight' class in Catch
  • Select the product group you want to use then click 'Update'.

Step 4: Set up Shipping Charges in Catch

  • Login to the Catch Marketplace admin
  • Go to 'My Account - Settings' in the top navigation bar
  • In the left hand navigation, choose 'Shipping & Delivery'
  • Choose the 'Shipping Zone' from the top right drop down. Then under 'Small - Light Weight' choose 'Overridden Price' and then enter the amount you want to charge.
  • In this example, customers in ACT will be charged $20 for each product they purchase that weight between 0 and 5kg 
  • Note you need to set the price for every zone.
  • See Catch Shipping Grid Configuration for more information

Step 5: Update your product listings on Catch

  • Once you have completed the set up, go to the Catch Dashboard and click 'Upload to Catch' to update the shipping of your products on Catch.