Orders, Payments and Refunds
All orders from Trade Me will be sent back to your eCommerce store in the currency that your eCommerce store is set up, For example, if your store is in...
Fri, 16 Mar, 2018 at 11:57 PM
If you have orders that are stuck at Retailer Notified Failure it means that we have attempted to send the order through to your ecommerce store but your st...
Fri, 9 Jul, 2021 at 2:49 PM
A Fixed Price Offer (FPO) is where a seller offers an item at a fixed price after the listing has ended but the item didn't sell. FPO's are au...
Sat, 17 Mar, 2018 at 12:02 AM
Quarantined orders are orders that at the time of importing into our system, have not had payment confirmed. This may happen for orders that are Fixed Pric...
Thu, 9 Aug, 2018 at 11:52 AM
To refund an order, please follow the following guidelines: Cancel and refund the order in Trade Me Cancel the order in your eCommerce store. Mark the o...
Sat, 17 Mar, 2018 at 12:06 AM
If you list products on Trade Me using Omnivore you can offer Pay Now and After Pay. All listings are created with Pay Now by default. If you want ...
Tue, 30 Apr, 2019 at 10:58 AM
Yes, you can now add Afterpay as a payment option to your products (an Afterpay fee applies). Afterpay offers buyers a 'buy now' pay later service...
Tue, 30 Apr, 2019 at 10:51 AM
Omnivore checks Trade Me for orders every 10 minutes. Once an order has been made on Trade Me, Omnivore imports the order and sends it through to your ecomm...
Thu, 21 Jun, 2018 at 11:18 AM