Orders & Refunds

How Do I Offer Afterpay On My Trade Me Listings?
TABLE OF CONTENTS Overview How to Activate Afterpay on All Listings How to Activate Afterpay On A Group Of Products Overview You can add Afterpay as...
Thu, 15 Jan, 2026 at 5:49 PM
How Do I Refund Trade Me Orders?
TABLE OF CONTENTS Refunding Orders: Important Information Correct Refund Process How to Cancel and Refund an Order in Trade Me Important notes about Tr...
Thu, 15 Jan, 2026 at 5:48 PM
How To Handle Quarantined Orders On Trade Me
TABLE OF CONTENTS Overview What Is a Quarantined Order? What Happens When An Order Is Quarantined?  Steps to Release a Quarantined Order Key Points I...
Thu, 15 Jan, 2026 at 5:22 PM
Fixed price offers and impact on product relists
TABLE OF CONTENTS Overview What to know How to turn Fixed Price Offer listings on or off Important Key Points Overview A Fixed Price Offer (FPO) is...
Fri, 9 Jan, 2026 at 9:24 AM
Supported Payment Types using Omnivore
If you list products on Trade Me using Omnivore, you can offer Pay Now and After Pay. All listings are created with Pay Now by default. If you want to o...
Fri, 31 May, 2024 at 1:57 PM
Trade Me Order lifecycle and updates
TABLE OF CONTENTS Overview The Lifecycle of an Order in Traderunner Overview In this FAQ you'll learn about the Trade Me/Omnivore order lifecycle...
Fri, 12 May, 2023 at 4:16 PM