Omnivore Support

TABLE OF CONTENTS

• Overview
• Setup Steps
• Important Notes

Overview

Omnivore's API simplifies the integration of Amazon shipping templates into your workflow. This guide outlines the steps to import, assign, and manage your shipping templates effectively.

Setup Steps

• Import Shipping Templates

  • Go to Settings > Amazon Australia > Shipping.

  • Click Get Shipping Template Data from Amazon.

  • Omnivore will import your existing Amazon shipping templates. See the example below:
    
    
    
    

• Assign a Default Template

  • Select one of the imported templates and set it as the default.

  • It's recommended to choose the template already set as default in Amazon.

  • Ensure your default template in Omnivore is not connected to a product group.

• Assign Product Groups to Templates

  • For other imported templates, edit them and assign the relevant Product Group to each template to ensure accurate shipping settings. See here for how to create Product Groups

• Sync Template Changes

  • All modifications to shipping templates should be made within Amazon Seller Central.

  • Omnivore will automatically import these changes.

  • To manually refresh, click Get Shipping Template Data from Amazon in Omnivore.

Important Notes

• Ensure that the shipping template names in Amazon match exactly with those in Omnivore to avoid discrepancies.

• Regularly update your templates in Amazon to reflect any changes in your shipping policies.

• Utilise product groups in Omnivore to apply specific shipping templates to targeted products.