Everything you need to know. Before you can begin selling on ebay.com.au, you'll need to make sure you have the following information available:
TABLE OF CONTENTS
- eBay Seller Account Details
- Mandatory Business Policies
- Listing Settings
- Shipping, Postage, Returns
- Product and Listing Information
- eBay AU Quick Links
- Other Essential Reading For Setup:
eBay Seller Account Details
- You'll need to provide the user ID and password for this account during marketplace setup.
- Don't have an eBay Seller account? Create one here: https://scgi.ebay.com.au/ws/eBayISAPI.dll?RegisterEnterInfo&bizflow=2
- Please note your eBay Store must be an eBay Australia Store in order to integrate with us. More information on eBay Stores can be found here.
Mandatory Business Policies
Once you have an eBay seller account, please ensure you have configured/enabled the following settings on the account.
FOLLOW THIS CHECKLIST CAREFULLY:
Automated payment method (now called Managed Payments)- you'll need to have an automated payment method (Managed Payments) configured for payment of any eBay fees.
- Further Info is available here: https://www.ebay.com.au/sellercentre/managed-payments
- You can also use this link here to get started on Managed Payments
- Please make sure eBay Managed Payments is setup in the early stages of the overall setup process.
Business policies- please ensure you have the eBay Business Policies feature enabled.
- To enable/opt into Business Policies go here: http://www.bizpolicy.ebay.com.au/businesspolicy/policyoptin
Note: once you complete the eBay marketplace setup process, you should have 3 business policies created on eBay, named "basic" (postage policy), "PayPal" (payment policy) and "ReturnPolicy" (returns policy).
- **Regarding the Payment Policy, even though eBay uses Managed Payments the payment policy name for Omnivore users is still called 'PayPal'. The term PayPal is just the placeholder name for that business policy.
Out of Stock Flag- Your 'Out Of Stock' preference must be set to 'Yes' in eBay so that when products go out of stock, the listing does NOT end. eBayLink and Omnivore rely on this setting to revise listings so if you want listings to end when they hit 0 stock you will need to manually end them in eBay.
To set your Out of Stock flag to 'Yes' go to https://www.ebay.com.au/uas/selling-pref and activate as in the screenshot below
eBay Store Subscription- We strongly recommend that you subscribe to an eBay Store, if you don't you will be charged for each individual listing.
- Subscribe to an eBay Store here http://www.subs.ebay.com.au/stores/select/basic
- For more information see https://sellercentre.ebay.com.au/store-packages-pricing
Listing limits- By default, eBay limits any new seller account to listing only a small number of items, and up to a maximum total value.
In order to list more items, and list a higher total value of items, you'll need to request an increase of your selling limits.
More info on how to do so is available here: https://www.ebay.com.au/help/selling/listings/selling-limits?id=4107
Shipping, Postage, Returns
- Shipping on eBay is limited to what eBay offers. You may have your own shipping integrations set up on your eCommerce site but these are unlikely to work with eBay.
- Omnivore supports eBay Business Policies so you can offer flat rate shipping (Standard and Express), Weight Based shipping with a rate table, regional exclusions, calculated shipping with Australia post.
- NB: Omnivore does NOT support 'Freight' where eBay buyers can request a quote.
- More information on eBay Postage Policies is available here
- Please also read our FAQs on shipping
Product and Listing Information
Product Identifiers - UPC's, GTINs etc
- In the last 12 months eBay has been making Product Identifies such as UPC, MPN, EAN compulsory. If your products do not have these identifiers, they will not list on eBay.
- You will need to have the Product Identifiers in your ecommerce system. We will then import them with your other data to create listings on eBay.
- Please check here for more information about what Product Identifier data is required.
- All listings require an image (min 500x500px), a description, price, product title.
eBay AU Quick Links
Here is a list of quick links that you may find useful within eBay for managing your eBay store: