eBay Shipping, Location, Returns and Payments

How to set up and manage your shipping, returns and payment policies for eBay

How to set up eBay Calculated Shipping
Note: Unfortunately, for merchants using "Shopify" we are unable to import product dimensions via the Shopify API, so it isn't possible to us...
Mon, 1 Jul, 2019 at 11:52 AM
What weight value do you use for shipping?
Our system assumes that all weights are in kilograms. If there is a decimal point, then it assumes kilograms and grams. If you are using grams, then you...
Tue, 28 May, 2019 at 9:16 AM
How do I set up shipping based on weight?
PREREQUISITE: Before you can use the solution below, please ensure that ALL of your products have a product weight value entered in your existing system. T...
Thu, 22 Apr, 2021 at 12:00 PM
Can I charge different shipping for different areas in Australia? How do I set up a rate table?
Yes, by using eBay's domestic postage rate tables, you can specify variable postage costs for up to 100 different regions across Australia.  Postag...
Tue, 28 May, 2019 at 9:45 AM
Can I make some of my listings available for sale internationally and not others?
Yes. If you only wish to offer international shipping on certain products, you need to first create a “product group” in order for us to know which products...
Wed, 15 Feb, 2017 at 12:55 PM
Woolworths Click & Collect
Click & Collect allows your buyers to collect items they have purchased from your store at their selected Woolworths store. How Does Click & Col...
Thu, 18 May, 2017 at 12:34 PM
How do I offer "Local pickup only" on my eBay listings?
Unfortunately it is not possible to list items on eBay via our platform, with "Local Pickup Only" as the postage service.  eBayLINK only ...
Tue, 3 Apr, 2018 at 7:59 AM
How do I override the handling time for a particular listing(s)?
To override the handling time for a particular listing(s), you'll need to do the following: Create a new product group for the listing(s) in ques...
Mon, 6 Nov, 2017 at 12:47 AM
Modify and Create Returns Policy for eBay
You can have one policy for all products (the default) OR you can have multiple returns policies for different products using product groups. One Return...
Mon, 28 Oct, 2019 at 11:29 AM
How do I Offer eBay Guaranteed Delivery?
If you'd like to offer eBay Guaranteed Delivery, simply follow the below steps: First check you meet the Requirements for the eBay Guaranteed Deli...
Thu, 22 Mar, 2018 at 3:57 AM