TABLE OF CONTENTS

Overview


Handling time (also known as production time or Lead Time to Ship) is the time between when the buyer places the order until you hand the order over to your carrier. Handling time is part of the delivery time calculation displayed on the offer listing and checkout page.


Total delivery time = handling time + transit time (+ any weekends and public holidays in Australia)


Default handling time is the handling time set at an account level and applies to all your product. By default, Amazon allows 1-2 days for you to ship your order.


If you need to extend the handling time, you can do this in Omnivore.


How to set up a longer handling time for all products

  1. In Omnivore, go to 'Settings - Amazon Australia - General'
  2. Go to the Your Products section and in the field Fulfillment Latency enter the number of days you require for handling time.
  3. Click 'Update Settings' 
  4. Go to the Dashboard and click 'Upload to Amazon