TABLE OF CONTENTS


Online selling is a visual medium and because the customer can not physically  interact with your product then your product images need to do all the hard selling for you.


The Image should clearly depict the product and it’s purpose. Customers should be able to see the photo and know immediately what the product is.


Images

The first main image must be a clean product photo showing the full product with a plain background.

Supporting images may be:

  1. Professional standard lifestyle images showing the product in use.
  2. Contain information/specifications important to the product, such as a visual of dimensions.
  3. Multiple views of the product


Accepted Image Formats

Images can only be in jpg, png or jpeg format

Note: Catch will accept png with a transparent background. The images render with a white background, as the Catch website UI is white.


Image Specifications

Recommended 1000 x 1000px

Minimum Width: 600px

Minimum Height: 600px

Maximum Width: 1320px

Maximum Height: 1080px

Resolution: 72dpi


Acceptable Not Acceptable
  • Clean image with plain background for first image
  • Professional lifestyle images (not as main image)
  • Graphics to support image, such as showing product dimensions (not as main image)
  • Watermarks, logos, badges and stamps
  • Irrelevant photos that don’t show the product
  • Commercial info such as pricing, seller info, postage etc


How Omnivore manages Shopify images on Catch


If you are a Shopify seller please be aware of the information below, it explains how images are sent to Catch and the order in which they will be displayed.


Catch listings are variant based. Ie each variant is uploaded with its own set of data including the images.

Omnivore has product-level images as well as variant-level images.


How Catch images work:


For each variant we collect the variant-level images from the Omnivore product variant.

Then we collect the product-level images that are not also a variant-level image, no matter the variant. Ie images that are unique at the product-level. We add these to the variant.


This results in:

Each variant has its own images in the first slot image-1.

The second slot image-2 has the second product-level image. 

The first product-level image is removed if it a duplicate of one of the variant-level images.


How Catch decides to order the variants and their images is determined by Catch and also who owns the data on that catch listing.


For more information, we recommend being aware of this FAQ that has Catch Image Errors.