If you need to remove an existing Shopify billing charge so that the retailer has to accept it again then you will need to delete in two places. 


How to Delete a Shopify recurring charge:

  1. Go to the ‘Payment Methods’ tab in omnivore in click ‘List all recurring applications charges prettyA picture containing text

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  2. Click ‘Delete’ for the active one Graphical user interface, text, application, chat or text message

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  3. Go back to the  Payment Methods tab and click Delete local shopify charge Graphical user interface, text

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retailer will then be pushed to the dashboard to accept billing the next time they login to omnivore