This first step is made in your eBay seller account
To setup free shipping for orders over a specified amount, you will first need to create a promotional postage rule in your eBay store.
- Log into your eBay seller account.
- Go to Manage Postage settings at https://www.ebay.com.au/ship/prf
- You need to create a promotional rule to offer free post over a certain amount. Click on Edit against the Combined Postage Rules section.
- Then click on the pencil icon in the Promotional Postage Rule box
- Select the Minimum Purchase Price Amount for Free Postage option and enter the value over which you want to offer free post. Click Save at the bottom.
This second step is made in your eBay Link/Omnivore app
Now that the promotional postage rule has been created on eBay, you need to assign it to the applicable shipping policy in eBay Link / Omnivore.
To do so:
- From the left-hand menu in eBay Link select “Settings > eBay Australia > Shipping”.
- If you have an existing policy you want to use then locate the relevant shipping policy and click the “edit” link. Alternatively, if you are creating a new policy then click the "Add new shipping policy" link.
- Set the “Apply Promo Shipping Rule” radio button to “Yes”, then hit the update button.
- To upload this updated shipping policy to eBay click the “Synch policies” button.
To ensure that single item orders over $50 receive free shipping, you can implement the following.
Please note: if you run a promotion on the products that have a price over $50, shipping will remain free even if the promotion drops the price to less than $50:
- From the left-hand menu select “Inventory → Product Groups”.
- Click the “Add a product group” button.
- Enter a name for the product group (e.g. “Free Shipping over $50”), and a minimum price of 50.00. Click “Create product group”.
- Select “Settings → Configuration” from the left-hand menu.
- Click on the “eBay Australia Shipping Options” tab to expand it.
- Click the “Add new shipping policy” button.
- Complete the details as per below and then click the “Update” button.
- To upload this new shipping policy to eBay click the “Synch policies” button.
- Finally to apply the changes to your eBay listings, go back to the Dashboard and click the “Synch” button.