Omnivore Support

TABLE OF CONTENTS

• Overview
• Omnivore orders and marketplace name

Overview

This FAQ shows you where to find the marketplace information in your orders in Shopify.

It also covers why Omnivore marketplaces do not display in the Sales Channel section in Shopify.

Omnivore orders and marketplace name

Shopify orders are tagged with the marketplace tag in the tag section of each order found on the order itself.

Order information is also entered into Notes:

On the all orders page in Shopify the Channel column will be blank and Tags can be used to view which marketplace the order came from.

We do get asked why Omnivore or the marketplaces you sell on are not displayed in the Sales Channel section in Shopify, it is because Omnivore is an App NOT a Sales Channel.

For that reason on the all orders page in Shopify, 'Channel' will be blank for Omnivore orders, but the Tags are identifiers in this case.