TABLE OF CONTENTS


Overview

This FAQ covers what is required to setup inventory by location in Omnivore for Shopify Sellers.  With Omnivore you can set it up so that we look in one location to update inventory or multiple.   You can also send orders to a store/location of choice using the app.


About Shopify inventory by location

Omnivore supports Shopify Locations - multiple locations in your Shopify store so that you can track inventory and fulfill orders at your locations. Learn more about this Shopify feature in the Shopify help center.


With Omnivore you can choose which location/store in Shopify you want to use for your inventory on marketplaces.  

You can tell Omnivore to look in one location, two or ALL locations.  


If you would like to use this feature, please contact us so that we can set it up for you.Currently the setup has to be done by our support team.


When you contact our support team please ensure you include which location you would l like to set as your Default. Also please confirm which of the following scenarios suit your requirement:

  1. I want Omnivore to import inventory from 1 single Shopify Store/Location.
  2. I want Omnivore to import inventory from 2 or more Shopify Store/Locations.  The total sum inventory in Omnivore is from all locations.
  3. I want to send Omnivore orders to one specific Shopify store/location.  See more about this function below.


Once you send us the your requirement based on the scenarios above we can complete the steps for you.


Send orders to a specific Shopify store/location


We will make this setting change to 'Assign orders to a store' for you in in Omnivore.  The information below explains in detail how it works once this is setup.


Assigning a new order to a selected Shopify location (location selected in Omnivore) is a 2 step process:


1. Omnivore creates the order in Shopify at the location chosen by the Shopify setup. The api does not allow to specify the location when the order is first created. The rules for order location are documented here:

https://help.shopify.com/en/manual/fulfillment/setup/locations/setting-up-location-fulfillments


2. If the order is successfully created in Shopify, then Omnivore will move the order to the selected location, ie what was chosen on the Shopify Feed configuration under 'Assign orders to store'.