TABLE OF CONTENTS

Types Of Shipping


MyDeal provides flexible shipping options to suit your needs: 

  • Rate Tables: You can set up to five unique rate tables per account, allowing you to customise shipping costs for different product groups. 
  • Postcode Exclusions: If there are locations you cannot deliver to, you can specify excluded postcodes or postcode ranges for each rate table. See instructions here.
  • Free Shipping: To offer free shipping to specific locations, simply set the Shipping Cost or Base Cost to 0 in the rate table. 


Default Shipping Policy


At a minimum, you must have one "Default" shipping policy. The default policy cannot use a Product Group. You can set this up in Omnivore under Settings > MyDeal > Shipping.


If you want different shipping charges based on weight or price, you'll need to configure Product Groups separately and assign each group to its own shipping policy.


Lead Time To Ship


This is set up directly in MyDeal and is referred to by them as "Delivery Time" rather than "Lead Time to Ship." 

https://sellerhelp.mydeal.com.au/hc/en-us/articles/360000502556-How-do-I-update-my-delivery-time-frame-


To update delivery periods, submit a request to the MyDeal team with the seller enquiry type "Product Description/Image Update." Be sure to include the relevant SKUs and the new delivery details in a clear, easy-to-read spreadsheet. The MyDeal team will process the changes for you - https://sellerhelp.mydeal.com.au/hc/en-us/requests/new



Rate Tables

https://sellerhelp.mydeal.com.au/hc/en-us/articles/360001418996-Shipping-Rate-Tables

These settings are configured in MyDeal, and your MyDeal Account Manager will assist with the setup.  

  • Once set up, you’ll receive a Custom ID
  • Go to Settings > MyDeal > Shipping. 
  • Either select an existing shipping policy that you want to apply the rate table to, or create a new policy to use with the table. 
  • The Shipping Type must be set to custom shipping table.
  • Enter the Custom ID value in the Shipping Custom ID field.


Shipping Charges

You’ll need to decide how shipping charges are applied—either as a flat rate per unit or a flat rate per quantity. 


Scenarios:

Shipping TypeOutcome
Flat per unit
  • If a buyer purchases one chair, they are charged shipping once.
  • If a buyer purchases two chairs, they are charged shipping twice... etc
Flat per quantity
  • If a buyer purchases one chair, they are charged shipping once.
  • If a buyer purchases two chairs, they are charged shipping ONCE.


  • If a buyer purchases different items e.g. a chair and a table, the customer will always get charged for shipping for each item.
  • You can only combine shipping if it's multiple quantities of the SAME item.