TABLE OF CONTENTS


Overview

This FAQ explains the available options for placing your Trade Me store into holiday mode.


There is no direct way to put a Trade Me store into offline or holiday mode. However, there are steps you can take to remove your listings while keeping your store active.


Trade Me must complete part of this process on their side, as Omnivore does not have the capability to place a store into holiday mode directly.


What To Do

To place your Trade Me store into holiday mode, follow the steps below:

  1. Log in to Omnivore and pause your Trade Me integration.

    • Go to Settings → Trade Me → General.

    • Under Integration Status, select Pause.

  2. Contact Trade Me directly and advise them that you want to place your store into holiday mode.

  3. Trade Me will confirm once your store has been placed into holiday mode.

    • Note: Trade Me may take several working days to action requests, so contact them well in advance.

  4. When you are ready to resume selling, contact Trade Me again to end holiday mode and restart your listings.

  5. Submit a support ticket to Omnivore support asking for your integration to be reactivated.


What Happens to Your Listings

  • Trade Me will remove your listings from the marketplace while holiday mode is active.

  • When holiday mode ends, Trade Me will relist your products so they become visible again.


Things to Note

  • Removing and relisting products for holiday mode does not incur additional listing fees.

  • If you have paid for Trade Me extras, those fees:

    • Will not be refunded, and

    • Will be charged again when your products are relisted.


For more information about listing fees and holiday mode, please contact Trade Me Support directly.


If you have a Trade Me Account Manager, we recommend notifying them when you plan to place your store into holiday or offline mode.