This FAQ instructs you on how to set up free shipping for all products or a group of products on Trade Me.

Free Shipping On All Products

  1. Go to Settings - Trade Me - Shipping
  2. Add a new Shipping Template.
  3. Call it Free Shipping and do not apply it to a product group.
  4. Make the cost of shipping 0.00
  5. Complete the necessary fields in the template setup.
  6. Hit Update
  7. Click Upload to Trade Me

Free Shipping On A Group Of Products

  1. Go to 'Products - Product Groups'
  2. Click 'Add a product group'
  3. Enter a name e.g Free shipping 
  4. Choose which products should get free shipping by using the criteria available (price, weight, retailer or marketplace categories, brand etc). In this example, we want to give free shipping to products that are priced over $100. 
  5. Enter $100 in the field Minimum Price.

  6. Click 'Create product group'
  7. Now go to 'Settings - Trade Me - Shipping' and click 'Add new shipping policy'
  8. Choose the product group you created e.g Free shipping then enter $0 in the price field then 'update'

  9. Go to the dashboard and click 'Upload to Trade Me' so that the settings are updated on Trade Me.

All products with a price over $100 will now have free shipping.

Points to note when naming your shipping policies

Max length of policy name is 50 characters  

Must not contain $ symbol

All products with a price over $100 will now have free shipping.