TABLE OF CONTENTS


Overview & General Information


To set up your Trade Me Account you will have to contact the Trade Me Team directly.  There are certain steps and checks within Trade Me that they will complete for you.  This includes info about fees and payments.

To connect and authorise Trade Runner or Omnivore to Trade Me you will need your Trade Me username and password.

Even if you already have an active Trade Me account there are very specific settings within Trade Me that have to be considered when using Trade Runner or Omnivore.  If you contact Trade Me and let them know that you are using our App they will know the steps that are required.


Contacting Trade Me


This link here takes you to the trade me signup page.

https://www.trademe.co.nz/Members/RegisterBusiness.aspx

You can also email Trade Me for more information:  [email protected].nz 



Setup Checklist


The following is a handy checklist of things to consider before going live on Trade Me:


Trade Me Account Set Up


  • You must have a Trade Me account with username and password set up
  • You will need a Trade Me Pay Now account (like having a PayPal account) for you to receive payments from sales on Trade Me. The help pages on Trade Me explain how to set up Pay Now and this must be done before you can sell using Trade Me with Omnivore: https://help.trademe.co.nz/hc/en-us/articles/360007001272-Pay-Now-Afterpay-account
  • Your Trade Me account must be "in Trade" before you can start listing to Trade Me. Information on how to do that can be found here: https://help.trademe.co.nz/hc/en-us/articles/360011642731
  • You will need to authorise Omnivore to access your Trade Me account during the set up process. There is a prompt in the Dashboard if this is not done.



Choose which products to list


  • You will need to select a Trade Me category for each product you want to list on Trade Me. See Category Mapping for more instructions
  • If there are products you don't want to list on Trade Me, you can either Block them or simply not choose a Trade Me category for them to list on. You can block a single product or exclude products by brand or keyword.
  • Government restrictions and Trade Me policy prevent some product types from selling on Trade Me. Please see: Banned and Restricted items for a full list.


Pricing


  • If you want to change the price of products you can create a promotion to increase or decrease the price of all products or a group of products.



International Sellers 


If the currency of your ecommerce store is NOT NZD then please read this:


  • The price of your products on Trade Me is determined by: 
  • We take the price of your product in your ecommerce store base currency. We remove any local taxes and then convert the amount excluding tax into NZD. Orders on Trade Me are in NZD and are converted back into the currency of your ecommerce store. 
  • Full details are available in this article Tax and Currency Exchange
  • You can create custom exchange rates - go to 'Settings - Currencies' if you don't want to use the daily default rate which fluctuates. See Set the exchange rate.
  • You need to add a disclaimer that you are an offshore business to each listing:
  1. Go to 'Settings - Trade Me - General' then scroll down to the field 'Description template'
  2. Enter $detailed_description (this includes your standard product description data) then start a new line by hitting enter twice then the text you want to appear e.g This item is sold by <Insert your store name>, an offshore business located in <your location>, and may incur NZ customs duty or tax. Find out more at http://trade.me/whatsmyduty



Stock Buffer


  • You can set up a stock buffer under 'Settings - Administration' if you carry low levels of stock and want to reduce the chance of overselling.


Shipping


  • There are many options available for setting up your shipping on Trade Me for example Free shipping, Multiple shipping options per product, weight based shipping based on product groups in Omnivore, Free shipping over a certain $ threshold.
  • Please review the article Managing Shipping - Overview & User Guide to better understand the options available to you for shipping when selling on Trade Me.
  • At a minimum you need one shipping method to go live on Trade Me.



Size Chart


  • If you are selling products which require a size chart, you can add an image of the Size Chart to all listings or a group of products
  • Create the Product Group (go to 'Products - Product Groups' in Omnivore) then go to ‘Products – Product Actions’ and click ‘Create additional image’. 
  • Complete the required information. You will need the image in JPG format and hosted on a URL that is publicly accessible.



Best Practise


  • Review 10 tips for selling on Trade Me - these are not mandatory to sell but they will ensure you're set up for the best chance of success.



Image Size Compliance



Migration from Trade Vine or Trade Me's My Products

Tradevine and My Products are listing tools for Trade Me. 

 

If you have used or are using Tradevine or My Products and want to switch to Omnivore, here is what you should know:

 

  1. Your Trade Me account can only be connected to one listing tool i.e Omnivore or Tradevine/My Products. You need to choose which one to use.
  1. When you authorise Omnivore to your Trade Me account, it will automatically remove the My Products or Tradevine authorisation, any products listed on Trade Me from Products or Tradevine will remain listed until you start listing your products on Trade Me via Omnivore. When you’re ready to start listing via Omnivore, Trade Me will remove your existing listings.
  1. If you’re not ready to authorise Omnivore to your Trade Me account, you can skip this step and do the rest of the set up first.
     
  2. Before turning off My Products, you can export your product data from My Products if you need to. We recommend doing this to have for your records just in case you need it as it will not be available after moving to Omnivore.
     
  3. If you switch to Omnivore you will lose access to My Products.
     
  4. Once you use Omnivore, you will list all products via Omnivore and not by any other means i.e. you cannot use Omnivore with Tradevine/My Products at the same time.