Settings and points for high volumes sales and seller promotions

Internal Only.

Assume they may have read it, if not then send it to them.

Settings - Administration - Actions

Toggle this on to help with order through-put:

Check any promotions they have setup, check price, products, stock levels, duration. Make a note in the ticket.

Settings - Administration - Advanced.

Check the cron shipment status to help with tracking and shipment updates:

During or after the sale this can be down to 5 mins or maybe less, it is 10 by default.

Let the team know via slack general that seller X is having a sale that is likely to spike orders and be high volume

Have someone else check any settings if needed.

Troubleshoot Settings and points for high volumes sales and seller promotions