Troubleshooting products and inventory on Lasoo
Troubleshoot products and inventory on Lasoo
In order for a product to be live on Lasoo it has to be set to Published by Lasoo. We Do Not Set That.
On Marketplacer, if a product is set to be block listed this will delete the product data on Marketplacer including the advert id.
So when we unblock any products it will push up the products again and attempt to create new product data and a new advert ID
Marketplacer will then assume that the products do not have inventory, but they most likely had inventory when they were blocked.
Marketplacer may think it is an inventory issue, but it isn't, it is the behavior and outcome of us blocking a product and them reacting to that by removing the existing product data.
When a product is blocked the online inventory is no longer being checked/calculated from the store inventory so all inventory will fall to zero and affect marketplaces.