Details
Job failing: Error:
Ticket to support this internal FAQ: https://citybeachsoftware.freshdesk.com/a/tickets/79560
Fix
If you see a Shopify retailer that is getting failed QUEUED_PRODUCTS_BATCH_IMPORT jobs please check the following.
Go to Settings, Shopify Feeds, General, check to see if they have Location based inventory ticked. If they do have it ticked, check to see if they actually have the necessary permissions to use Location Based Inventory and if they have actually enabled it correctly. They may not be set up in Shopify to use it.
It is likely they have ticked it but they are not using the feature and this is what is failing the import job.
Untick the setting and run an import to see if it completes successfully. If it completes successfully leave the setting unticked.
Contact the seller to let them know.
If the job still fails escalate to L2.
If the seller is using that feature and the issue persists escalate to L2.