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Billing/Invoice for Onboarding Package and Category Mapping

Set up Billing/Invoice for Onboarding Package and Category Mapping

See onboarding package:

https://support.omnivore.com.au/assistance-for-getting-set-up

Onboarding

  • Shopify: USD$450 for the first marketplace, USD$200 for each additional marketplace ex GST
  • BigCommerce, WooCommerce, Magento, Maropost AUD$600 for the first marketplace, AUD$300 for each additional marketplace ex GST

Category Mapping

  • additional category mapping is charged at $50/hour

How to Create an additional charge on the invoice


  1. Go to Settings > Account Summary. 
  2. Click the Invoices Tab and click 'Create Invoice' under Admin
  3. Use code 1001 for onboarding, enter Description Onboarding Package (or some other description for the Retailer). Eg: {retailer name} {marketplace} {service} - {amount + currency} ex GST
  4. Enter Fee to be charged. [Note for Onboarding: Check if it's the first marketplace for the retailer, or additional marketplaces.]
  5. CHECK THE CURRENCY use USD for SHOPIFY and AUD for other retailers. Enter in cents format. Eg: Quantity 1 and 60000 to charge $600
  6. Enter a reason - copy description and add more details if relevant.
  7. Check the amounts
  8. Click Calculate 
  9. click Create Invoice

For Shopify in USD:


Check that the invoice is in USD

Make sure its 3500 for $35 and enter the hours/units.

Check if GST or not e.g if AU retailer then charge GST.

10. Note for Onboarding: Create New email to the retailer through Freshdesk. Use canned responses in the invoicing folder & request review by using canned response for relevant ecommerce platform.