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Woolworths MarketPlus Shipping Overview

Set up shipping policies, rate tables, delivery times and charges for Woolworths MarketPlus.

Types Of Shipping

Woolworths MarketPlus provides flexible shipping options to suit your needs: 

  • Rate Tables: You can set up to five unique rate tables per account, allowing you to customise shipping costs for different product groups.  See instructions here.
  • Postcode Exclusions: If there are locations you cannot deliver to, you can specify excluded postcodes or postcode ranges for each rate table. See instructions here.
  • Free Shipping: To offer free shipping to specific locations, simply set the Shipping Cost or Base Cost to 0 in the rate table. 

Default Shipping Policy

At a minimum, you must have one "Default" shipping policy. The default policy cannot use a Product Group. You can set this up in Omnivore under Settings > Woolworths MarketPlus > Shipping.


If you want different shipping charges based on weight or price, you'll need to configure Product Groups separately and assign each group to its own shipping policy.

 

Lead Time To Ship

This is set up directly in Woolworths MarketPlus and is referred to by them as "Delivery Time" rather than "Lead Time to Ship." 

https://sellerhelp.woolworthsmarketplus.com.au/hc/en-gb/articles/10028406347535-How-do-I-update-my-estimated-delivery-time-frame


To update delivery time frames, submit a support request to the Woolworths MarketPlus team using the seller enquiry type "Product Description/Image Update." Be sure to include the relevant SKUs and the new delivery details in a clear, easy-to-read spreadsheet. The Woolworths MarketPlus team will process the changes for you - https://sellerhelp.woolworthsmarketplus.com.au/hc/en-gb/requests/new

 

Rate Tables

https://sellerhelp.woolworthsmarketplus.com.au/hc/en-gb/articles/10008253707535-Shipping-Rate-Tables

Rate table settings are configured in Woolworths MarketPlus. Your Account Manager will assist with the initial setup and provide you with a Custom ID once complete.  

  • Once set up, you’ll receive a Custom ID
  • Go to Settings > Woolworths MarketPlus > Shipping. 
  • Either select an existing shipping policy that you want to apply the rate table to, or create a new policy to use with the table. 
  • The Shipping Type must be set to custom shipping table.
  • Enter the Custom ID value in the Shipping Custom ID field.

Shipping Charges

You’ll need to decide how shipping charges are applied—either as a flat rate per unit or a flat rate per quantity. 

Scenarios:

Shipping Type Outcome

 

Flat per unit
  • If a buyer purchases one chair, they are charged shipping once.
  • If a buyer purchases two chairs, they are charged shipping twice... etc

 

Flat per quantity
  • If a buyer purchases one chair, they are charged shipping once.
  • If a buyer purchases two chairs, they are charged shipping ONCE.
  • If a buyer purchases different items e.g. a chair and a table, the customer will always get charged for shipping for each item.
  • You can only combine shipping if it's multiple quantities of the SAME item.