TABLE OF CONTENTS
Good til Cancelled
When our system ends a listing on eBay, we will send through zero inventory. There are a number of ways to end a listing on eBay.
- Block a product - this will end the listing on eBay, you won't be able to re-start the listing. If you want to re-list the product it will create a new listing on eBay with a different listing ID
- Set Inventory to 0 - when a product goes out of stock, our system will not end the listing on eBay, it will not be listed to buy but it will remain in eBay as an inactive listing.
Out Of Stock Items
When a product drops to zero stock, end it in eBay rather than keeping it as a zero-stock item.
How to use the out-of-stock option for Good 'Til Cancelled listings
If you've set your listing duration to Good 'Til Cancelled, the listing will show up to buyers until you've sold all your items. When that happens, the listing will end.
However, if you regularly get more stock of that item, then you can use our out-of-stock option. Your listing will then be hidden from search results, but as soon as you increase the quantity again, the listing will reappear in searches.
Here's how to enable the out-of-stock option:
- Go to Site preferences in My eBay and select Show next to Sell Your Item form and listings.
- Tick Yes next to Use the out-of-stock option.
- Select Apply.
If you DON'T have the out of stock option turned on, you may incur listing insertion fees.