The following are common errors Omnivore may encounter when trying to send an order from Omnivore to Magento with how to resolve.
|java.lang.IllegalArgumentException: Cannot find a Magento mapping for shipping method....|
The shipping method could then be
|For Magento 1 retailers: Please refer to the FAQ: Cannot find a Magento mapping for shipping method|
For Magento 2 Retailers, please contact support to resolve your Magento Shipping Methods.
|uk.co.wilson.net.xmlrpc.XMLRPCFailException: This product is currently out of stock.||It means the product in the order (or one of the products for a multi item order) is out of stock in Magento.|
In this case you can either:
|java.io.IOException: Server returned HTTP response code: 500 for URL: https://magento1.omnivore.com.au/index.php/api/xmlrpc|
Or any response code in the range 400 or 500.
|It means there's likely an issue in the Magento server configuration, Magento user permissions or file system permissions.|
|State does not appear to be correct - please check address ,||This means your Magento is rejecting the order due to the State is incorrect,|
|The order cannot be created in Magento due to these errors:|
uk.co.wilson.net.xmlrpc.XMLRPCFailException: Please check shipping address information. Please enter the telephone number.
|This means your Magento is rejecting the order due to the there being no phone number supplied by the marketplace.|
To resolve, got to the order page,
The order cannot be created in the retailer backend system due to these errors:
Magento 2 failure:The requested Payment Method is not available.
The Omnivore Plugin uses a specific Payment Method that is custom within the App and cannot be changed or disabled. If you have disabled or removed this payment method in any way in your Magento Store we will not be able to send orders to Magento as 'Payment Method' is required.
To resolve: check and re-enable payment methods in Magento so that Magento can accept payment methods from Omnivore.
If you have a Magento Developer they may need to check this for you.
The order cannot be created in the retailer backend system due to this error:
Error = Magento 2 failure:The product's required option(s) weren't entered. Make sure the options are entered and try again
Omnivore does not support Magento Options, as we cannot push that data to the marketplace
You either have to make the required options not required in magento
or manually handle the order
if you cannot turn off the required options permanently they should block the product from listing.
The work around is to make that product configurable and relist.