Prepare Product Images for Kmart Marketplace

Kmart Marketplace will advise you if your products need additional images, different image views, a new hero image or other image changes.

Use this article to make those changes in Omnivore without changing the images used on your website or other marketplaces.

Get the Image Requirements From Kmart Marketplace

Kmart Marketplace is responsible for confirming the image requirements for your products, including:

• The number of images required.
• The product views or image types required.
• Which image Kmart requires as the hero image.
• Any category-specific requirements.
• Any compliance imagery or warnings that must be included.
• Any image changes required following product review.

Do not assume that the image requirements are the same for every Kmart category.

Make Kmart-Specific Changes in Omnivore

Use Image Enhancements when an image only needs to be changed for Kmart Marketplace.

You can use Image Enhancements in Omnivore to:

• Add an image for Kmart Marketplace.
• Remove an image that Kmart Marketplace does not accept.
• Reorder images.
• Crop or resize an image.
• Change an image background to white.

Use the Correct Image Solution

Kmart requires a different hero image

Add or select the image Kmart has approved, then use Image Enhancements to move it to the first image position.

Kmart requires more images or specific product views

Add the images Kmart has requested using Image Enhancements.

Make sure each required image has been added and is in the order Kmart has requested before submitting the product again.

Kmart requires an image to be removed

Remove the affected image using Image Enhancements.

Use this where Kmart has rejected an image because it is not suitable for the product, duplicates another image or should not be sent to Kmart Marketplace.

The image needs cropping or resizing

Use Image Enhancements to crop or resize the image only when the completed image will still clearly show the product.

Replace the image instead if cropping would cut off the product, remove important detail or leave an unclear image.

Kmart requires a white background

Use Image Enhancements to change the image background to white where this is the change Kmart has requested.

If Kmart has requested another background treatment, use an image that already meets Kmart’s requirement.

The image contains content Kmart does not allow

Replace the image if Kmart has rejected it because of its content, including added text, seller branding, watermarks, promotional overlays, AI-generated imagery or image-rights issues.

These issues need a replacement image. Do not use image editing to try to bypass Kmart’s requirement.

Check the Kmart Images Before Resubmitting

Before sending the product again, check in Omnivore that:

• The required Kmart image is first.
• All images requested by Kmart have been added.
• Any rejected images have been removed or replaced.
• The image order matches Kmart’s instructions.
• The images shown on the Kmart Marketplace product are the images you intend to submit.

Send the Updated Images to Kmart Marketplace

1. Save the image changes in Omnivore.
2. Select UPLOAD TO KMART to send the updated product information to Kmart Marketplace.
3. Review any further feedback from Kmart Marketplace if the product requires additional changes.

If Kmart rejects the product again and the reason is unclear, check the feedback from Kmart Marketplace before making further image changes. See Understand Kmart Marketplace Product Approvals.