Skip to content
  • There are no suggestions because the search field is empty.

Marketplacer Market - general onboarding flow

Complete Marketplacer onboarding from setup to launch.


To benefit from this FAQ it is advised to read it entirely to understand the overall setup flow.

  • Third Step - Category Mapping
  • Fourth Step - Product Data Check
  • Additional Reading

    • There are four clearly defined steps that we follow to complete setup before Go Live.  In the initial stage, due to the nature of Marketplacer Markets, we advise working with our Integration Team so they can complete some integration steps for you.


    First Step - Introduction to Marketplacer

    1. Each retailer is required to reach out the Marketplace directly and work with them to set up their Marketplacer Account.  We are not involved during this stage.  This step must be completed before any setup can commence within Omnivore.  Once you have commercial sign off from the Marketplace please contact our team by emailing request@citybeachsoftware.com.  
    2. Account credentials given to you by your Marketplacer Account Contact are required in order to continue your Omnivore Setup.
    3. The credentials will include your API Key that will be added into the Omnivore configuration to unsure the connection from Omnivore to your Marketplacer Account is complete.

    Second Step - Omnivore Setup & Config

    1. The new Marketplace Setup/Config will be added to the Omnivore Account, navigate to the Support Portal and click the relevant Setup FAQ based on the marketplace you are adding.
    2. Each of the Marketplacer Setup Guides for the specific Marketplace have standard and explicit configuration steps that must be complete.
    3. Standard setup covers general Marketplace Integration functions. 
    4. Explicit setup covers the functions that are driven by the Marketplace Specific Requirements.
    5. The full setup guide in the Support Portal link above covers all of these steps.

    Shipping Setup

    • Each Marketplacer Market has different Shipping Setup Requirements.
    • The two types of shipping setup include Seller Based OR Setup in Omnivore.  
    • Seller Based uses Shipping Profiles from the Marketplace.
    • Setup in Omnivore uses the normal shipping policy function.
    • Some (but not all) allow a combination to use both.
    • Our Integration Team will assist you with this step.  
    • The individual Shipping FAQ for each Marketplace can be found in the corresponding folder.

    Third Step - Category Mapping

    Note, often step 3 and 4 overlap, this depends on:  Your eCommerce Store | How many products you are listing | And each Marketplace requirement for categories and data.

    1. Like all of other Marketplaces it is necessary to apply specific Marketplace Categories to your products in order for them to list on the Market.
    2. We have comprehensive FAQ's that cover category mapping.

    Fourth Step - Product Data Check


    1. The key points to consider when selling on this and any marketplace is how your product data is matched to suit the Marketplace Requirements.  Information such as Brand, Variations, Attributes all need to be considered and assessed in order for us to determine if changes or extra setup at the product level are necessary.
    2. This aspect of the Integration Setup is where we look at the finer points of assessing your product marketplace readiness.

    Additional Reading


    Link to all Setup Guides