Managing Existing Marketplace Listings with Omnivore
Connect Omnivore to existing marketplace listings safely.
Things You Need to Know
If you already have live marketplace listings that were created directly from your eCommerce platform, do not click Start Selling in Omnivore until those listings have been reviewed and properly managed.
Activating Start Selling before addressing existing listings may result in duplicate listings, syncing issues, or other listing conflicts that can be difficult to resolve.
How to Proceed
Each marketplace handles existing listings differently when integrating with Omnivore. There is no single approach that works for all marketplaces.
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In some cases, existing listings can remain live
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In other cases, listings must be removed or adjusted before integration
For this reason, we strongly recommend reviewing the marketplace-specific guidance before proceeding.
Please refer to the relevant FAQs and important notes below for the marketplace you are setting up.
- Bunnings
- eBay Australia
- Kogan
- Amazon Australia (include ASIN linking)
- Trade Me
- Woolworths MarketPlus - notify your account manager that you will be using Omnivore, they will advise the best steps for your existing listings as it is not possible to link via SKU.
- Baby Bunting - notify your account manager that you will be using Omnivore, they will advise the best steps for your existing listings.
Get Help and Advice
If you're currently setting up Omnivore with the assistance of our Integration or Support team, please let us know if you have any existing marketplace listings. We can provide guidance based on your eCommerce platform and the requirements of the marketplace you are connecting to.
If you have a marketplace account manager or support contact, we also recommend consulting them directly or reviewing the marketplace's documentation to confirm the best approach for your specific setup.
Carefully following the relevant guidance and setup instructions will help ensure a smooth onboarding process and a successful integration experience.
Issues OR if Start Selling is complete
If you have already clicked Start Selling and your existing listings were not prepared beforehand, please contact our support team as soon as possible so we can assess the situation and advise next steps.