How orders work with Omnivore and Woolworths MarketPlus
Understand Woolworths MarketPlus order flow.
Orders from Woolworths MarketPlus are imported into Omnivore and sent to your eCommerce store in the same way as orders from other marketplaces.
How combined shipping affects orders
If combined shipping is enabled in Woolworths MarketPlus, items purchased together should be grouped into the same order.
If combined shipping is not enabled, Woolworths MarketPlus may send each item to Omnivore as a separate order.
This means that if you see what appears to be multiple orders for the same customer purchase, the original purchase may have contained multiple items that were separated because combined shipping was not enabled in Woolworths MarketPlus.
For more information please see the Woolworths Marketplus Seller article on Combined Shipping