Here is a handy checklist of set up related to consider while you're getting set up:


Connect Omnivore to Catch via an API Key

Omnivore needs an API key from Catch to enable connection. 

  • To generate an API key, go to Catch Marketplace to login. 
  • On the top right corner, click on your email address/user ID.
  • Then click 'API key' from the menu
  • Click 'Generate a new key'
  • Save this then go to Omnivore and in 'Settings - Catch - General' paste the API key in the field 'Catch API Key' and click 'Update settings'


See this link for further information around How to set up Catch Marketplace in omnivore 



Product Identifiers

  • All products on Catch require product identifiers such as UPCs, MPNs or ISBNs etc. Omnivore will import this data from your ecommerce store. If you are Magento, please make sure you map the correct data fields when setting up.
  • Own Brands: Catch expects a UPC and a Brand name when you list a product. If you have your own brand e.g Oxford and don't have UPC's  you can enter a list of your own brands in the field 'Own Brand' under 'Settings - Catch - General' so that Omnivore doesn't pass the UPC (as Omnivore have one) for the brands in that list. That way it will show as 'Brand: Oxford' instead of 'Brand: unbranded' on Catch


Choose which products to list

  • You will need to select a Catch category for each product you want to list on Catch. See Category Mapping for more instructions
  • If there are products you don't want to list on Catch, you can either Block them or simply not choose a Catch category for them to list on. You can block a single product or exclude products by brand or keyword.
  • If you are selling in the Fashion category, there are some brand exclusions. See Brands Excluded from Catch
  • Please note that all products/ offers need to be approved by the Catch Account Managers before they will appear on Catch.


Pricing

  • If you want to change the price of products you can create a promotion to increase or decrease the price of all products or a group of products.
  • If you're an international seller, you can also create custom exchange rates - go to 'Settings - Currencies' if you don't want to use the daily default rate which fluctuates.


Shipping

  • You will need to set up shipping areas and charges via Catch first. Login to Catch and then go to  "My Account - Settings - Shipping and Delivery'
  • Once you have set up the shipping in Catch, you can then link Omnivore to the shipping classes in Catch. 
  • You can also create Product Groups in Omnivore and attach them to different shipping classes in Catch so that different products can have different shipping charges


Stock Buffer

  • You can set up a stock buffer under 'Settings - Administration' if you carry low levels of stock and want to reduce the chance of overselling.


Size Chart

  • If you are selling products which require a size chart, you can add an image of the Size Chart to all listings or a group of products
  • Create the Product Group (go to 'Products - Product Groups' in Omnivore) then go to ‘Products – Product Actions’ and click ‘Create additional image’. 
  • Complete the required information. You will need the image hosted on a URL to enter here.


Testing

  • Omnivore strongly recommends testing the set up before launching your live store
  • Firstly test your ecommerce connection:  Navigate to SETTINGS / FEEDS / GENERAL in the left hand menu.  Select the TEST CONNECTION button (about half way down the page).  If successful this will show "API connection successful"
  • Secondly test your order flow:  Navigate to a product page and scroll down to the marketplace product details.  You should see a a yellow SEND TEST button.  Select this and it will send a test order to your ecommerce system. Fulfil the order as normal  (there is no money attached to the order).  If successful, then process a refund from your eCommerce system as per normal. This will mark the order as REFUNDED ONLINE in Omnivore.


Important

  • Catch does not give out the customers email address. If the customer email address is a required field in your ecommerce system, please go to 'Settings - Catch - General' and enter ${order_id}@<yourdomainname> in the field 'Default Order Email'. See this FAQ for more details.