If you have tried to list products on Catch.com.au but are getting errors back, please check here to see what they mean and how to resolve them.


Product ErrorReasonResolution
<product SKU> - The product does not exist; zeroed out
Omnivore has uploaded the product to Catch, but the product has not been approved to be listed yet.Catch need to approve the product then click 'Upload to Catch' from Omnivore to try and list the product again.
Offer upload timeout; zeroed out product doesn't exist in Catch: <Product SKU>; product doesn't exist in Catch: <Product SKU>We didn't get a response from Catch in time so we can't be sure the product exists in Catch. This can happen when we send a large number of products to Catch - usually the first time you list something.
Omnivore has uploaded the product to Catch, but the product has not been approved to be listed yet. To resolve, Catch need to approve the product then click 'Upload to Catch' from Omnivore to try and list the product again.